Mary Ng
Hon. Mary Ng
Member of Parliament for Markham—Thornhill
Local COVID-19 Resources

Safe Voluntary Isolation Sites York Region

Our government has invested $23.7M over 6 months for Ontario to establish 1600 rooms across high-risk communities in Toronto, Peel, York, and Durham. More information can be found here. 

COVID-19 Vaccines in York Region

For the most up-to-date information or to book an appointment please visit the Ontario vaccine portal and the York Region vaccine portal. Regular updates of Ontario’s plan can be found here

If you wish to book a vaccine appointment by phone, please call the York Region call centre at 1-877-464-9675.

 

Support for those in abusive situations

There are community resources to help you through these challenging times:

Resources for people in need of emergency food access

Support for those experiencing homelessness

If you or someone you know is experiencing homeless or fleeing an abusive situation, an emergency housing facility can provide temporary housing and support.

All individuals and couples experiencing homelessness in York Region that are seeking shelter are asked to contact the Transitional Shelter Intake Line at 1-877-464-9675 ext. 76140 or email [email protected]

Families with children are asked to contact the Family Shelter at Leeder Place at 1-888-554-5525. Both phone lines are answered 24/7 seven days a week.

You will be asked about your current health and recent travel history, and then referred to an available shelter.

You can also contact the Street Outreach Van at 1-866-553-4053 seven days a week from 2 p.m. to 9 p.m.

 

For more information please call:

1-877-464-9675 ext. 76140

TTY: 1-866-512-6228 (for the deaf or hard of hearing)

For more information, including the locations of shelters or respite sites in York Region, visit Emergency and Transitional Housing.

Housing supports for tenants and homeowners

Homeowners facing financial stress may be eligible for a mortgage payment deferral of up to six months. Visit the Canada Mortgage and Housing Corporation’s COVID-19: Understanding Mortgage Payment Deferral to learn your options during the pandemic.

Landlords and tenants are encouraged to work together during this difficult time to establish fair arrangements to keep tenants in their homes. Visit the Government of Ontario’s Renting: changes during COVID-19 to learn about the temporary changes to residential rental processes, and where tenants and landlords can get help.

York Region residents may be eligible to receive financial assistance for rent, mortgage payments, utilities and other housing costs through two programs:

Resources for people with disabilities

COVID-19 has potentially disproportionate impacts on vulnerable groups, including people with disabilities. People with disabilities with existing health conditions may be at an increased risk of developing complications from COVID-19. Access to information is an important step to staying healthy and connected through this health emergency.

York Region has resources for people with disabilities to keep them and their caregivers informed during COVID-19.

Support for seniors

York Region is committed to connecting seniors to resources, services, programs and support during the COVID-19 pandemic.

Through the COVID-19 Community Coordination Initiative, York Region is partnering with United Way Greater Toronto, local municipal partners, community organizations and other key stakeholders to support York Region’s most vulnerable residents during COVID-19. New and enhanced programs and services are available through the collaborative efforts resulting from the many tables, including the Seniors Response Table. This Seniors Response Table was established in April 2020 to bring together organizations serving York Region seniors to explore partnerships and leverage funding opportunities to meet the needs of vulnerable, isolated, high-risk seniors as result of COVID-19.

For programs and services available to seniors during COVID-19, please visit 211 York Region or dial 2-1-1 on your phone to speak with a Community Navigator 24 hours a day, 7 days a week in 150 languages.

Transit for seniors

YRT's Mobility On-Request (MOR) service allows you to request transit when and where you need it, within select service areas. YRT is offering an additional pilot service for seniors within existing MOR service areas. The service is available to seniors 65 years or older who may be feeling hesitant taking regular public transit during this time. This service has been extended to April 30, 2021.

For more information, call  1-866-744-1119. 

Maintaining your mental health and well-being during a pandemic

A pandemic is a very stressful event for individuals and communities. It’s normal to feel some stress and anxiety. During the COVID-19 outbreak, there are mental health and addictions services accessible online or by phone, including:

For more information regarding community resources in York Region please visit this website here

Main office - Markham
16 Esna Park Drive Unit 107
Markham, Ontario
L3R 5X1

Telephone:
905-479-8100

Fax:
905-479-3440
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Office Hours
Mon: 10 a.m. — 4 p.m.
Tue: 10 a.m. — 4 p.m.
Wed: 10 a.m. — 4 p.m.
Thu: 10 a.m. — 4 p.m.
Fri: 10 a.m. — 1 p.m.
Sat: Closed
Sun: Closed

Hill Office
House of Commons
Ottawa, Ontario
K1A 0A6

Telephone:
613-996-3374

Fax:
613-992-3921
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