Mary Ng
Hon. Mary Ng
Member of Parliament for Markham—Thornhill
March 20, 2020

Dear Constituents,

I understand that people of Markham-Thornhill are worried and that many businesses need support as we work through this evolving global challenge of COVID-19. The situation changes daily and so does our government's response to it. These newsletters serve as a way to assure you that our government is doing everything in our power to help and protect Canadians through this.

Our government is prepared to do whatever it takes to help Canadians and small businesses get through this challenging time. Yesterday, the Prime Minister announced that – as part of our government’s COVID-19 Economic Response Plan – we will provide up to $27 billion in direct support to Canadian workers and businesses, plus an additional $55 billion to support Canadian businesses and households through tax deferrals.

Most importantly, we are continuing to ask that all Canadians STAY HOME if you can, practice social distancing, and continue to wash your hands often. This will reduce the spread of infection and strain on our healthcare systems. I continue to strongly advise that we all follow the advice of Health Canada and maintain good hygiene and monitor ourselves for symptoms.

Please note that my Constituency Office is closed to the public at this time, but my team is still available to help members of Markham-Thornhill by email ([email protected]) or by phone (905)-479-8100.


Hon. Mary Ng

Member of Parliament

Markham- Thornhill


Yesterday, the Prime Minister announced a total of $82 billion in support measures to support small businesses, workers and their families.

In these extraordinary times, our government is doing everything it takes to help people. Our Economic Response Plan also includes support for Indigenous communities, Canadians experiencing homelessness, those abroad and trying to return home, students, and women and children feeling violence during these difficult times.

Details on how to access the following measures will be shared as soon as they come available. For now, please visit for the most updated

information Canada's response to COVID-19.

Canadian Businesses

Our measures for businesses announced yesterday include:

This is building on our announcements earlier this week to help businesses:

Where to Start

We understand that many Canadian business owners and entrepreneurs are anxious about how to get the help you need in the face of COVID-19. Here are a few good places to start:

  1. Visit our newly launched website for businesses - a one-stop shop for all your questions about how we are supporting small businesses and entrepreneurs through this COVID-19 crisis.
  2. Download the Canada Business App to find tailored supports to address your specific needs and questions about COVID-19.
  3. Consult the Canadian Chamber of Commerce’s pandemic preparedness guide to help prepare you business in the days and weeks to come.
  4. Contact your bank. Canada’s banks have made a commitment to support businesses and individuals through these difficult times in a responsible, fair, and compassionate way. To help provide some stability for businesses through this time of uncertainty, the Office of the Superintendent of Financial Institutions (OSFI) is lowering the Domestic Stability Buffer requirement, releasing more than $300 billion of additional lending capacity for Canadian financial institution.

Canadian Border

Yesterday, the Prime Minister announced that Canada and the US are temporarily restricting all non-essential travel across our border. Essential travel will continue. We recognize it is critical to preserve supply chains between both countries to ensure things like food, fuel, and life-saving medicines reach people on both sides. People who must cross the border for work and trucking will not be impacted by this new measure.

Additionally, to help Canadians return home or cope with the challenges they are facing while travelling, the Government of Canada has created the COVID-19 Emergency Loan Program for Canadians Abroad.

The Government of Canada encourages all Canadians abroad to register with the Registration of Canadians Abroad service to get the latest updates on the situation at their destination.


Community Closures

COVID-19 Assessment Sites

In Markham-Thornhill, local resources and assessment sites are still being finalized. Local public health agencies are asking that only those showing symptoms of COVID-19 and/or have reasonable grounds to believe that they have been in contact with the virus should pursue testing.

Below, you will find the details of the closest hospitals to my constituency, as well as details regarding their assessment sites and links to their web pages for locations and protocols of COVID-19 assessments. Please review these instructions or call ahead before visiting a facility. 

Mackenzie Health (Major MacKenzie Drive West between Yonge and Bathurst)

Markham Stouffville Hospital (Ninth Line just North of Hwy 7)

Once again, please check the protocols of health care facilities before visiting for assessments.  Due to the nature of COID-19, government and healthcare responses are changing at a fast pace. While my team and I are doing our best to keep up with the updates, the best sources of information are referring to the official government and public health agency websites.

When to Contact Public Health

We understand there is a lot of uncertainty and fear surrounding COVID-19. But, in order to lessen the strain on our healthcare systems, we ask that you follow guidelines to determine whether you should pursue medical attention for the virus:

If any of the conditions above may apply to you or someone you know, we strongly recommend calling York Region Public Health at 1-877-464-9675 Ext: 73588. It is also recommended by York Region Public Health that as an alternative, you may reach out to your local emergency department or health care provider to arrange for testing as appropriate.


If you are presenting symptoms or need more information on measures of COVID-19 please contact the following:

York Region Public Health Connection at 1-800-361-5653 Government of Canada COVID-19 information line 1-833-784-4397 TeleHealth at 1-866-797-0000

Please note York Region Public Health offices are not testing for COVID-19. Call the numbers listed above for information on testing if you are experiencing symptoms.

Main office - Markham
16 Esna Park Drive Unit 107
Markham, Ontario
L3R 5X1


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Office Hours
Mon: 10 a.m. — 4 p.m.
Tue: 10 a.m. — 4 p.m.
Wed: 10 a.m. — 4 p.m.
Thu: 10 a.m. — 4 p.m.
Fri: 10 a.m. — 1 p.m.
Sat: Closed
Sun: Closed

Hill Office
House of Commons
Ottawa, Ontario
K1A 0A6


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