Mary Ng
Hon. Mary Ng
Member of Parliament for Markham—Thornhill
March 18, 2020

Dear Constituents,

I understand that people of Markham-Thornhill are worried and that many businesses need support as we work through this evolving global challenge of COVID-19. The situation changes daily and so does our government's response to it. These newsletters serve as a way to assure you that our government is doing everything in our power to help and protect Canadians through this.

This week, the Prime Minister and fellow members of Cabinet have announced new measures including closing our border to only Canadian citizens and permanent residents with some exceptions. As well, we have introduced other measures to screen Canadians returning home, assist Canadians abroad, and are planning to roll out financial measures to help people and businesses through this difficult time. I have outlined new measures in detail below.

Most importantly, we are asking that all Canadians STAY HOME if you can, practice social distancing, and continue to wash your hands often. This will reduce the spread of infection and strain on our healthcare systems. I continue to strongly advise that we all follow the advice of Health Canada and maintain good hygiene and monitor ourselves for symptoms.

Please note that my Constituency Office is closed to the public at this time, but my team is still available to help members of Markham-Thornhill by email ([email protected]) or by phone (905)-479-8100.


Hon. Mary Ng

Member of Parliament

Markham- Thornhill


First and foremost, we are asking all Canadians that are able to STAY HOME. We understand this is not possible for everyone, but we ask that everyone practise social distancing as much as possible to reduce the spread of infection and reduce the strain on our healthcare system.

Canadian Borders and Airport

Support for the Economy and Businesses

The Prime Minister will continue to update the country daily through broadcasts on major Canadian news networks and online streams. 


Community Closures

 COVID-19 Assessment Sites

In Markham-Thornhill, local resources and assessment sites are still being finalized. Local public health agencies are asking that only those showing symptoms of COVID-19 and/or have reasonable grounds to believe that they have been in contact with the virus should pursue testing. Below, you will find the details of the closest hospitals to my constituency, as well as details regarding their assessment sites and links to their web pages for locations and protocols of COVID-19 assessments. Please review these instructions or call ahead before visiting a facility.  Mackenzie Health (Major MacKenzie Drive West between Yonge and Bathurst) Markham Stouffville Hospital (Ninth Line just North of Hwy 7) Once again, please check the protocols of health care facilities before visiting for assessments.  Due to the nature of COID-19, government and healthcare responses are changing at a fast pace. While my team and I are doing our best to keep up with the updates, the best sources of information are referring to the official government and public health agency websites.

When to Contact Public Health

We understand there is a lot of uncertainty and fear surrounding COVID-19. But, in order to lessen the strain on our healthcare systems, we ask that you follow guidelines to determine whether you should pursue medical attention for the virus: If any of the conditions above may apply to you or someone you know, we strongly recommend calling York Region Public Health at 1-877-464-9675 Ext: 73588. It is also recommended by York Region Public Health that as an alternative, you may reach out to your local emergency department or health care provider to arrange for testing as appropriate.


If you are presenting symptoms or need more information on measures of COVID-19 please contact the following:

York Region Public Health Connection at 1-800-361-5653 Government of Canada COVID-19 information line 1-833-784-4397 TeleHealth at 1-866-797-0000

COVID-19 Assessment Centres are coming to York Region. The focus now is on getting them open and operational quickly. Details will be provided once the sites are ready. Please note York Region Public Health offices are not testing for COVID-19. Call the numbers listed above for information on testing if you are experiencing symptoms.
Main office - Markham
16 Esna Park Drive Unit 107
Markham, Ontario
L3R 5X1


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Office Hours
Mon: 10 a.m. — 4 p.m.
Tue: 10 a.m. — 4 p.m.
Wed: 10 a.m. — 4 p.m.
Thu: 10 a.m. — 4 p.m.
Fri: 10 a.m. — 1 p.m.
Sat: Closed
Sun: Closed

Hill Office
House of Commons
Ottawa, Ontario
K1A 0A6


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